EpicNovel Privacy Policy

Introduction

Welcome to EpicNovel!

We are committed to protecting and respecting your privacy. Your privacy and trust are very important to us, and it is our commitment to being transparent about the use of collected information.This policy applies to the EpicNovel apps, websites, sites, and related services and contents we provide (collectively, "EpicNovel" or “Services”). This Privacy Policy (the "Policy") describes our policies and procedures on the collection, use, disclosure, and sharing of your Personal Data (defined below) in connection with EpicNovel, and sets out your choices and rights in relation to that Personal Data . For the avoidance of doubt, this Privacy Policy does not apply to other products or services that display or reference a different privacy policy.

If you have any questions or concerns regarding this Privacy Policy or the use of your Personal Data, You may contact us via email at service.musjoy@gmail.com. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute resolution process provided in the Terms of Service.

Please note that this Privacy Policy only applies to data collected or received by us through your use of EpicNovel. It dose not apply to, and we are not responsible for, the actions of third party people or companies, the content of their sites, their use of data you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, endorsement of, or affiliation with, those people or companies.

By using EpicNovel you confirm you have read and understand this Privacy Policy and agree to the processing of your Personal Data in accordance with this Privacy Policy. IF YOU DO NOT AGREE TO THE PROCESSING OF YOUR PERSONAL DATA IN THE WAY THIS PRIVACY POLICY DESCRIBES, PLEASE DO NOT PROVIDE YOUR PERSONAL DATA WHEN REQUESTED AND STOP USING EpicNovel.

THIS PRIVACY POLICY IS IMPORTANT. WE HOPE YOU WILL TAKE THE TIME TO READ IT CAREFULLY.

Age restrictions

EpicNovel is not intended for Teen under the age of 18 (“Teen”). Teen must not use Services for any purpose. EpicNovel will never knowingly solicit or accept personally identifiable information or other content from a user or visitor who EpicNovel knows is under 18 years of age. If EpicNovel discovers that a user under 18 years of age has created an account, or that a user or visitor under 18 years of age has posted personally identifiable information or other content to the Services, EpicNovel will terminate the account and remove the information or other content as soon as commercially practicable.

If you believe that we have Personal Data about or collected from a Teen under the relevant age, please contact us at service.musjoy@gmail.com.

PERSONAL INFORMATION WE COLLECT

We want you to understand the types of information we collect as you use EpicNovel. We use such information to operate, develop and improve our services, from figuring out basic stuff such as which language you speak, to more complex things like which advertisements you’ll find most useful, the author who matter most to you online or which stories you might like.

The information we collect depends on how you use EpicNovel and the choices you make. When you interact with EpicNovel, we may collect information that could be used to identify you (“Personal Data”), and information stored in a manner that cannot be linked back to you (“Non-Personal Data”).

We collect information about you from different sources and in various ways when you use EpicNovel, including information you provide directly to us, third-party data sources, information collected automatically by us, and data we infer or generate from the foregoing. More information about the categories and sources of information is provided below.

• Information you provide to us.
  • Payment information: We may collect your payment information if you are a paying customer. This information is required to complete a commercial transaction on EpicNovel. We use this information to enable and fulfill your transaction. If you choose to use any third-party’s service to finalize and pay for your order, you will provide your credit card number directly to the third-party. The privacy policy of the third-party will apply to the information you provide on its website.
  • Surveys: If you choose to participate in our survey, we may request certain information (including Personal Data and Non-Personal Data) from you.The purpose of the survey and the identity of the service provider providing the survey (if we engaged a service provider), will be notified to you prior to you completing the survey. The processing of your data in this case will be based on the your consent, which shall be granted from time to time in relation to each survey.
  • Contact information: If you provide feedback or contact us, or otherwise provide information voluntarily to us, our employees, or our contractors, you contact information, any information you voluntarily provide and any associated data will be collected by us as well.
• Information we collect automatically.
  • Identifers and device information: When you use any of our Services, we will automatically collect certain information about you, including your browser type (e.g. Chrome, Safari) and language, time zone setting, locale settings (country and preferred language), the date and time of your query, cookie data, device identifiers, including iOS Identifier for Advertisers (IDFA), iOS Identifier for Vendors (IDFV), Android Advertising ID, and information about your device, including the type and model, manufacturer, operating system (e.g. iOS or Android), carrier name, screen size, orientation, audio, battery, device memory usage, settings, and boot time.
    We also collect information about the interaction of your apps, browsers, and devices with EpicNovel, including your Internet Protocol address, crash reports, system activity and the date, time and referrer URL of your request.
  • Usage data: We automatically log your activity on EpicNovel, including data relating to different app events (e.g. app activation, clicks, purchases, downloads, plays, reads, book ratings, usage duration, bookmarks, bookshelf and thoughts management, sharing and searches, including searches for books or keywords), purchase history, top-up records, bonus information, book feedback, analysis and improvement settings, and other details about your use of and actions on EpicNovel.

Purpose and legal basis of data processing

EpicNovel uses your data to perform our contract with you, to enable our Services, to process your transaction, to communicate with you, and to comply with law. We may also use your data for other purpose with your consent and for our legitimate business interests. The purpose of processing and using your data is listed below:

• To help us provide and administer our Services, authenticate users for security purposes, provide personalized user features and access, process transactions, conduct research, develop new features, and improve the features, algorithms, and usability of our Services.
• To communicate with you about your use of our Services, product announcements, and software updates, as well as respond to your requests for assistance, including providing account verification support if you’re having difficulty accessing your account.
• To send you notifications, emails, SMS messages, instant messages and inbox message to inform you about the updates of our Services, Terms of Service, Policy as well as any other operating rules, policies and procedures, new books, campaigns, promotions, special offers and any other direct marketing information about our products and Services based on your prior consent in EpicNovel. However, you may withdraw your consent at any time by contacting us through service.musjoy@gmail.com.
• To display User Content associated with your account and make sure it is available to you when you use our Services.
• To use User Content as part of our advertising and marketing campaigns to promote EpicNovel.
• To help us detect abuse, fraud and illegal activity on EpicNovel.
• To calculate aggregate statistics on the number of unique devices using our Services, and detect and prevent fraud and misuse of those.
• To analyze what features or actions are taken within our Services to improve your experience.
• To verify parental and guardian consent to use EpicNovel by an underage minor through a payment procedure.
• To facilitate your purchases within our Services and validate your real name to facilitate the creation of your pay account.
• To process your payment using a third-party’s payments platform.
• To measure and understand the effectiveness of the advertising we serve to you and others and to deliver targeted advertising.
• To enforce our terms, conditions and policies, and to meet our legal obligations.
• Consistent with your permissions, to provide you with personalized service, such as advertising and other localized-based content.
• To combine all the information we collect or receive about you for any of the foregoing purposes.
• For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

Where do we store your data

If you choose to use our service or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where your are located. It may also be processed by staff operating outside your country who work for us, for one of our suppliers or one of our business partners. By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy and applicable law.

Security of your data

We take appropriate security measures, such as encryption that ensure your confidentiality of your Personal Data during transmission and in storage, to protect against unauthorized access to or unauthorized alteration, disclosure or data destruction. We restrict access to your personal information to our staff who need to know that information to operate, develop or improve our services.

Although we make good faith efforts to store the information collected on the Services in a secure operation environment, however, we cannot guarantee the absolute security of that information during its transmission or its storage on our system. We do not warrant or represent that your information will be protected against loss, misuse or alteration by third parties, since no method of transmission over the internet, or method of electronic storage is 100% secure.

Deletion of your data

You can request deletion of your data at any time by contact us at service.musjoy@gmail.com. We will evaluate such requests on a case by case basic. We may keep some of your data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations. Sometimes, your request will only be satisfied by closing your account.

You have the ability to delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of EpicNovel.

Data retention

We will retain your information for as long as your account is active or as needed to provide you with our Services. If you wish to cancel your account or request that we no longer use your Personal Data to provide you Services, contact us at service.musjoy@gmail.com. Notwithstanding the foregoing, we will retain and use your information as necessary to comply with our legal obligations, resolved disputes and enforce our agreements.

Third-party Advertisers, Links to Other Platforms

EpicNovel allows other companies, called third party advertisers and advertising networks, to serve advertisements within our Services to deliver interest-based advertising to you about third party products and services. These third party advertisers and advertising networks use technology to send the advertisements and links that appear on our Services directly to you. When you use our Services, some third party tools (SDKs) integrated within our Services may collect and use certain information collected from your device for the purpose of advertisement display and optimization. Such information includes device manufacturer, model, and operating system, screen size, orientation, audio, battery, device memory usage, carrier name, IDFV, IDFA or Android Advertising ID, time zone setting, locale settings (country and preferred language) and IP address. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure their advertisements’ effectiveness and personalize the advertising content you see. You can exercise choices over how we use your Personal Data and update your preferences at any time as described in Section 6.

You should consult these third party advertisers and advertising networks’ respective privacy policies for more information on their practices and instructions on how to opt-out of certain practices. Our Privacy Policy does not apply to, and we cannot control the activities of, such third party advertisers, advertising networks or websites. Any data obtained by third party advertisers and advertising networks subsequently shared with us is maintained and dealt with by us under this Privacy Policy.

Changes

We may change this Privacy Policy from time to time to reflect changes to our information practices (“Updated Policy”). We will not reduce your rights under any updates to the Policy without your explicit consent, and we always indicate the date when the last changes were published.

For changes to the Policy that we need to make to meet security, safety, legal or regulatory requirements, we may not be able to notify you in advance. Where we consider that any changes to the Policy are reasonably material, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will (where reasonably practicable) notify you via inbox message or by posting the changes on our website. Any changes to this Policy will become effective immediately upon posting by us, unless we specify otherwise. We encourage you to periodically review the Policy to learn how EpicNovel is protecting your information.

AS YOU ARE NOT ALLOWED TO USE THE SERVICES IF YOU DO NOT AGREE TO FOLLOW THE POLICY, IF YOU CONTINUE TO ACCESS OR USE THE SERVICES AFTER WE HAVE POSTED THE UPDATED POLICY, WE WILL CONSIDER THAT YOU HAVE ACCEPTED AND AGREED TO BE BOUND BY THE UPDATED POLICY. IF YOU DO NOT AGREE TO THE UPDATED POLICY, YOU MUST STOP ACCESSING OR USING THE SERVICES AND CLOSE YOUR ACCOUNT (IF APPLICABLE).

Language

This Privacy Policy may be prepared in multiple languages. In the event of any inconsistency or different interpretation among any language version, the English language shall always prevail. All other language versions shall be deemed to be automatically amended to conform with and to make the relevant text consistent with the English text.

INQUIRIES

If you have any questions, please feel free to e-mail us at service.musjoy@gmail.com.